Report Summary



Date Hour Range Queue Call Disposition Agent Name
12/13/2019 - 12/13/2019 00:00 - 23:59 All All All

Hourly Calls Chart

Distribution Per Hour

Hour Answered No Answered Failed Busy Aboned Calls
00:00 - 00:59 0 3 2 0 1
01:00 - 01:59 0 0 0 0 0
02:00 - 02:59 1 9 6 0 0
03:00 - 03:59 0 0 0 0 0
04:00 - 04:59 0 0 0 0 0
05:00 - 05:59 0 0 0 0 0
06:00 - 06:59 4 4 4 0 0
07:00 - 07:59 0 0 0 0 0
08:00 - 08:59 0 0 0 0 0
09:00 - 09:59 0 0 0 0 0
10:00 - 10:59 0 0 0 0 0
11:00 - 11:59 0 0 0 0 0
12:00 - 12:59 0 0 0 0 0
13:00 - 13:59 0 0 0 0 0
14:00 - 14:59 0 0 0 0 0
15:00 - 15:59 0 0 0 0 0
16:00 - 16:59 0 0 0 0 0
17:00 - 17:59 0 0 0 0 0
18:00 - 18:59 0 0 0 0 0
19:00 - 19:59 0 0 0 0 0
20:00 - 20:59 0 0 0 0 0
21:00 - 21:59 0 0 0 0 0
22:00 - 22:59 0 0 0 0 0
23:00 - 23:59 0 0 0 0 0
Total 5 16 12 0 1