AsterCTI

Complete Asterisk CRM Integration Solution

Connect your Asterisk PBX with leading CRM platforms to improve agent productivity, automate call handling, and deliver a better customer experience.

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What is AsterCTI?

Middleware that puts every call in the right CRM record.

AsterCTI is a middleware solution that seamlessly connects Asterisk-based PBX systems with CRM platforms, enabling click-to-call, screen pop, automatic call logging, and real-time agent productivity features.

AsterCTI Middleware
Asterisk PBX AsterCTI Middleware Your CRM
How It Works

From CRM to agent, in one connected flow.

AsterCTI sits in the middle of the call, moving data between your CRM and your Asterisk PBX so the agent never has to.

CRM

A call is triggered or a caller matches a lead, contact or ticket.

AsterCTI Middleware

Matches the caller, fires the screen pop and logs the event in real time.

Asterisk PBX

Places, receives and routes the call over your existing phone system.

Agent

Answers with full context already on screen — no lookup, no typing.

Core Modules

Everything included in every AsterCTI deployment.

Eight modules that work together from the moment a call starts.

Click To Call

Dial any number from inside your CRM with a single click.

Automatic Screen Pop

Caller records open the moment a call connects, before hello.

Automatic Call Logging

Every call is logged against the right CRM record, automatically.

Chrome Extension

Click-to-call on almost any web page, no CRM tab required.

Call Recording

Calls are recorded and linked to the matching CRM record.

Agent Dashboard

Live talk time, queue load and disposition, updated as calls happen.

CRM Integration

Native integration across 9+ leading CRM platforms.

PBX Integration

Direct integration with Asterisk and its whole ecosystem.

Chrome Extension

Click to call from any tab, on any website.

The AsterCTI Chrome extension turns phone numbers on the page in front of you into a live dial button — no copy-paste, no switching to the CRM first.

  • Detects phone numbers automatically
  • One-click dialing
  • Incoming call popup
  • Outgoing call popup
  • Works on almost every website
  • Supports browser productivity
crm.example.com/accounts/482
Detected Number · Click to Dial
Supported CRM

One CTI platform. Every CRM your teams run on.

AsterCTI connects to these CRM platforms out of the box, plus any custom CRM your team runs.

SuiteCRM
SugarCRM
Vtiger CRM
HubSpot CRM
Salesforce CRM
Zoho CRM
Supported PBX

Built for Asterisk. Ready for its whole ecosystem.

Whichever Asterisk-based distribution runs your phone system today, AsterCTI connects to it directly.

Asterisk
FreePBX
Issabel PBX
FusionPBX
VitalPBX
Elastix
Why Businesses Choose AsterCTI

Built to run your whole call operation, not just one CRM.

A single AsterCTI installation is designed to scale with your PBX, your CRM count and your team size.

One Installation

A single deployment covers every agent, PBX and CRM your teams run on.

Multiple CRM Support

Run more than one CRM across teams without separate installs.

Multiple PBX Support

Connect more than one Asterisk-based PBX to the same deployment.

Easy Deployment

Live in hours with guided configuration, not a lengthy rollout.

Enterprise Ready

Built to run reliably across large teams and high call volumes.

Remote Installation

Deployed and configured remotely, with no site visit required.

Deployment Process

Live in six steps, not a lengthy rollout.

A guided, predictable path from first call to go-live.

1

Requirement Discussion

We review your PBX, CRM and team structure to scope the deployment.

2

Environment Review

Your Asterisk PBX and CRM environment are checked for compatibility.

3

Installation

AsterCTI is installed against your PBX and CRM instance.

4

Configuration

Screen pop, click-to-call and logging are configured for your workflow.

5

Testing

Inbound, outbound and internal call flows are tested end to end.

6

Go Live

Your team goes live, with support on hand for the first calls.

Customer Benefits

What teams get on day one.

The measurable difference AsterCTI makes to a call center or sales floor.

Increase Agent Productivity

Agents spend less time on lookups and more time on calls.

Reduce Manual Work

Logging, matching and dialing all happen automatically.

Improve Customer Experience

Agents greet callers with full context already on screen.

Centralized Call Management

Every CRM and PBX your business runs, on one platform.

Faster Response Time

Screen pops and click-to-call cut handling time from call one.

Better Call Tracking

Every call is recorded, logged and matched to its record.

FAQ

Common questions, answered.

A few of the questions we hear most before a deployment.

AsterCTI is a middleware platform that connects Asterisk-based PBX systems to the CRM your team already runs on, enabling click-to-call, screen pop, automatic call logging and real-time agent productivity features.

Yes. AsterCTI is built natively around Asterisk, and also works with FreePBX, Issabel, FusionPBX, VitalPBX and Elastix.

AsterCTI integrates natively with 9+ CRMs including SuiteCRM, SugarCRM, Vtiger, HubSpot, Salesforce, Zoho, Bitrix24, Agile CRM and Odoo, plus custom CRMs.

Yes. A single AsterCTI installation supports multiple CRMs and multiple Asterisk-based PBX systems running side by side.

It detects phone numbers on almost any web page and lets agents dial them in one click, with incoming and outgoing call popups.

Yes. Calls are recorded automatically, with every recording linked to the matching CRM record for playback.

Most deployments go live in hours once environment review is complete, following the six-step process outlined above.

Both. AsterCTI is deployed inside your own infrastructure, on-premise or in your cloud environment, so call data stays under your control.

AsterCTI is licensed per installation, not per agent — a one-time installation fee with an optional annual renewal for updates and support.

Ready to Transform Your Business Communication?

Set up a working AsterCTI environment with your own PBX and CRM before you sign anything.

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