AsterCTI Don't Support Voice Broadcasting and Auto Dialer Currently, All other features will work smoothly.
AsterCTI
AsterCTI has different Module Like Real-Time Queue Module, Real-Time Extension Module, Voice Broadcasting Auto Dialer, Call Tracking Reports, Click To call, Call Pop Up, CRM Integration, Bulk SMS Campaign Module.
Asterisk Auto | Power | Predictive Dialer provides campaigns management, agent management, contact management, and reports related to calls, campaigns, and agents. It takes a list of contacts and make an automated call and when called answered call it will bridge the call to agents.
Real-Time Queue Module Provides Queue and Queue members information in real-time. Real-Time with live call status with advance call control options like Spy call, barge Call, and call Whisper.
Real-Time Extension Module provides extension details in real-time with live call tracking status with advance call control options like Barge call, whisper call, Spy call, Call Transfer, Call hangup, etc.
Call Tracking report Module provides different types of Call reports like Call reports by day, months, etc, Call reports by Call status, Hourly Call reports, Call reports By agents, Call reports by Direction, and many more.
AsterCTI has its own chrome Extension for click to call, call popup.
CRM Integration: AsterCTI Has an integration with many CRM like SugarCRM, SuiteCRM, VtigerCRM, Zoho, Pipedrive, Agile CRM, SalesForce CRM, Hubspot CRM, Bitrix CRM, and Odoo, and many more custom CRM also.
Bulk SMS Campaign Module use to send bulk SMS from the desire list of contacts have SMS template capability with detailed SMS tracking reports.
AsterCTI as an open-source call center auto dialer software improves the efficiency of your phone communication by giving you more information and more options for each call you make or receive. Gives you an utterly new experience of effective phone communication right in your CRM like SugarCRM, SuiteCRM, VtigerCRM, Odoo, Sales Force, Zoho, Pipedrive, etc, and drives your business processes to advanced standards.
Features :
Call Dashboard
Auto Dialer
Real-Time Extension Panel
Real-Time Queue panel
Click To call
User Management
Call Recording
SMS Campaigns
Contact Management
Voice Broadcasting
Real-time Barge Call
Real-time Transfer Call
Auto | Predictive | Power Dialer campaign
Advance Call Reports
Whatsapp SMS Integration
Advance Queue Reports
Call Log Integration with a third-party application
Call Pop up Integration
Easy to set up
Send SMS
SMS Templates
Inbound SMS Management
Real-time Spy Agent
Real-time Whisper Agent
Real-time Hangup Call
Custom IVR Dial-plan
Comparison
Beginner
Starter package
Free Trial
- No of Users: 50
- CRM Integration & Click to call
- No customisation
- support $50 per tickets
Professional
Enterprise package
Paid
-
No of Users: Unlimited
-
CRM integration & Click to call
- Based on requirements customisation
- Free support (3 Months)
-
All Features Included as per describe on website
AsterCTI Auto DIaler
AsterCTI Power Dialer
provides campaigns management, agent management, contact managment and reports related to calls,campaigns and agents. It takes list of contacts and make automated call and when calle answered call it will bridge call to agents.
AsterCTI Predictive Dialer
provides campaigns management, agent management, contact managment and reports related to calls,campaigns and agents. It takes list of contacts and make automated call and when calle answered call it will bridge call to agents.
Auto Dialer Configuration & Reporting
This Video provide how to configure Asterisk Auto dialer and Create power or Predictive Dialer and its reporting for better business efficiency.
Voice Broadcasting IVR ( Auto Dialer )
Simple IVR Campaign
Simple IVR Campaign ( Auto Dialer ) takes list of records and call automatically as per pre define rules and and play pre recorded voice message to end callers.This auto dialer use for mass calling and send voice greetings or messages to end customers. This dialer also provides live call monitoring and call logs reports for Campaign so it will use to enhance your business communication.
Survey IVR Campaign
Survey IVR Campaign ( Auto Dialer ) takes list of records and call automatically as per pre define rules and and play pre recorded voice message to end callers and takes their responses.This auto dialer use for mass calling and play voice greetings or messages to end customers and collects their feed backs
Interactive IVR Campaign
Interactive IVR Campaign ( Auto Dialer ) takes list of records and call automatically as per pre define rules and and play pre recorded voice message to end callers and also transfer call to agents if and caller want to talk with support or marketing agents.This auto dialer use for mass calling and play voice greetings or messages to end customers and connect agent to customers based on customers response.
Supported CRM
SugarCRM
SugarCRM Pro, Corporate, Ultimate , On site and On Demand , SugarCRM Community Edition (CE)
SuiteCRM
Supported from 6.x and above version
VtigerCRM
Supported from 6.x and above version
Sales Force
Odoo
Supported from 10.x and above version
Zoho
Agile
PipeDrive
Microsoft Dynamics CRM
Bitrix
Supported IP PBX / Call Center Server
Asterisk
Supported from 1.6 and above versio
Elastix / issabel
FreePBX
Xivo
Vici Dial / Go Dial
Fonality
Asterisk Now
SwitchVOX
Grandsteam IPPBX
MyPBX ( Yeastar )