AsterCTI  

             

 

 

 

AsterCTI has different Module Like Real-Time Queue Module, Real-Time Extension Module, Voice Broadcasting Auto Dialer, Call Tracking Reports, Click To call, Call Pop Up, CRM Integration, Bulk SMS Campaign Module.

Asterisk Auto | Power | Predictive Dialer provides campaigns management, agent management, contact management, and reports related to calls, campaigns, and agents. It takes a list of contacts and make an automated call and when called answered call it will bridge the call to agents.

Real-Time Queue Module Provides Queue and Queue members information in real-time. Real-Time with live call status with advance call control options like Spy call, barge Call, and call Whisper.

Real-Time Extension Module provides extension details in real-time with live call tracking status with advance call control options like Barge call, whisper call, Spy call, Call Transfer, Call hangup, etc.

Voice Broadcasting Auto Dialer uses to make auto call to a large list of contacts and Play prerecorded voice messages to end customers. It has also featured as if customers want to talk with the sales or support team call will transfer to the sales or support team of the organization and also take the ability to take responses or feedback from customers.

Call Tracking report Module provides different types of Call reports like Call reports by day, months, etc, Call reports by Call status, Hourly Call reports, Call reports By agents, Call reports by Direction, and many more.

AsterCTI has its own chrome Extension for click to call, call popup.

CRM Integration: AsterCTI Has an integration with many CRM like SugarCRM, SuiteCRM, VtigerCRM, Zoho, Pipedrive, Agile CRM, SalesForce CRM, Hubspot CRM, Bitrix CRM, and Odoo, and many more custom CRM also.

Whatsapp SMS integration use to send WhatsApp SMS from the desire list of contacts has SMS template capability with details SMS tracking reports.

Bulk SMS Campaign Module use to send bulk SMS from the desire list of contacts have SMS template capability with detailed SMS tracking reports.

AsterCTI as an open-source call center auto dialer software improves the efficiency of your phone communication by giving you more information and more options for each call you make or receive. Gives you an utterly new experience of effective phone communication right in your CRM like SugarCRM, SuiteCRM, VtigerCRM, Odoo, Sales Force, Zoho, Pipedrive, etc, and drives your business processes to advanced standards.