AsterCTI Don't Support Voice Broadcasting and Auto Dialer Currently, All other features will work smoothly.
AsterCTI
AsterCTI has different Module Like Real-Time Queue Module, Real-Time Extension Module, Call Tracking Reports, Click To call, Call Pop Up, CRM Integration, Bulk SMS Campaign Module.
Real-Time Queue Module Provides Queue and Queue members information in real-time. Real-Time with live call status with advance call control options like Spy call, barge Call, and call Whisper.
Real-Time Extension Module provides extension details in real-time with live call tracking status with advance call control options like Barge call, whisper call, Spy call, Call Transfer, Call hangup, etc.
Call Tracking report Module provides different types of Call reports like Call reports by day, months, etc, Call reports by Call status, Hourly Call reports, Call reports By agents, Call reports by Direction, and many more.
AsterCTI has its own chrome Extension for click to call, call popup.
CRM Integration: AsterCTI Has an integration with many CRM like SugarCRM, SuiteCRM, VtigerCRM, Zoho, Pipedrive, Agile CRM, SalesForce CRM, Hubspot CRM, Bitrix CRM, and Odoo, and many more custom CRM also.
Bulk SMS Campaign Module use to send bulk SMS from the desire list of contacts have SMS template capability with detailed SMS tracking reports.
AsterCTI improves the efficiency of your phone communication by giving you more information and more options for each call you make or receive. Gives you an utterly new experience of effective phone communication right in your CRM like SugarCRM, SuiteCRM, VtigerCRM, Odoo, Sales Force, Zoho, Pipedrive, etc, and drives your business processes to advanced standards.
Features :
Call Dashboard
Real-Time Extension Panel
Real-Time Queue panel
Click To call
User Management
Call Recording
SMS Campaigns
Contact Management
Real-time Barge Call
Real-time Transfer Call
Advance Call Reports
Advance Queue Reports
Call Log Integration with a third-party application
Call Pop up Integration
Easy to set up
Send SMS
SMS Templates
Inbound SMS Management
Real-time Spy Agent
Real-time Whisper Agent
Real-time Hangup Call
Comparison
Beginner
Starter package
Free Trial
- No of Users: 5
- CRM Integration & Click to call
- No customisation
- support $50 per tickets
Professional
Enterprise package
700USD
-
No of Users : Unlimited
-
CRM integration & Click to call
- Customization based on Customer Requirement
- Free support (3 Months)
-
All Features Included as per describe on website
Supported CRM
SugarCRM
SugarCRM Pro, Corporate, Ultimate , On site and On Demand , SugarCRM Community Edition (CE)
SuiteCRM
Supported from 6.x and above version
VtigerCRM
Supported from 6.x and above version
Sales Force
Odoo
Supported from 10.x and above version
Zoho
Agile
PipeDrive
Microsoft Dynamics CRM
Bitrix
Supported IP PBX / Call Center Server
Asterisk
Supported from 1.6 and above versio
Elastix / issabel
FreePBX
Xivo
Vici Dial / Go Dial
Fonality
Asterisk Now
SwitchVOX
Grandsteam IPPBX
MyPBX ( Yeastar )