AsterCTI is a CRM and telephony integration solution that connects Asterisk-based PBX systems with CRM platforms.
It helps organizations connect their calling environment with their CRM so users can work with customer and call information from a single workflow.
Key Capabilities
• Connect Asterisk-based PBX systems with CRM platforms
• Support inbound and outbound call workflows
• Log call activity into the CRM
• Enable Click-to-Call functionality
• Display customer information during calls
• Support call recording references where configured
• Integrate with different CRM and PBX environments
Supported CRM Platforms
AsterCTI can be integrated with platforms including:
• SuiteCRM
• SugarCRM
• Vtiger CRM
• HubSpot
• Salesforce
• Zoho CRM
• Odoo
• Bitrix24
• HighLevel
• Custom CRM systems
PBX Environment
AsterCTI is designed to work with Asterisk-based PBX environments, including FreePBX and other Asterisk deployments.
Integration Approach
The exact configuration depends on the CRM and PBX environment. The Documentation section provides dedicated guides for installation, configuration, CRM integration, PBX configuration, and troubleshooting.
Getting Started
Start with the Installation & Configuration documentation for the initial AsterCTI setup. After the base installation is completed, follow the documentation for your specific CRM and PBX environment.